How Covid-19 Changed the Way UK Banks Deliver Core Operations

Published at: September 18, 2020

COVID19 has affected businesses worldwide. Whilst some of the businesses may be drastically impacted, some of them have innovated and created a new opportunity, just like the UK Banking Sector.

A Recent Survey conducted by FT Focus and supported by Appian, shows how banks are innovating to challenges faced in COVID19.

Appian partnered with the Financial Times (FT) Focus to survey more than 250 senior executives from UK retail, commercial and investment banks on how they are managing new challenges to their banking operations. Respondents held roles at retail banks (43%), commercial banks (29%) or investment banks (29%). Just under half (49%) were in C-suite positions, including 27 CEOs.

Some Of The Extracts From The Report Below

Key Challenges:

  • Making Sales and Winning New Business (73%)
  • Customer Services (72%),
  • Risk Management and Compliance Processes (71%).

Key Focus:

  • Reduce Costs(66%)
  • Increase Automation (66%) 
  • IncreaseSpends on Technology(60%)

Despite the Brexitthe opportunities & threats to business continues to exist, technologies like AUTOMATION, CLOUD, AND AIhave helped them reduce the impact of COVID-19. Crochet Technologieswho has more than 100 years of combined leadership experience supports Banking & Financial Sectors with their digital transformation needs. They are Partners with APPIAN platforms& have hands on world class professionals who is missioned to help their Customers achieve efficient Digital Transformation effectively.

To Get Full Report Click on download button bellow:



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